Trust & security
Your data stays yours
You hand us unreleased collections and brand assets. Here is how we store, use and protect them, and what you can ask us to delete.
Ownership
What's yours stays yours
Your files stay yours
The garments, brand assets and images you send us remain your property. We use them to make the work you asked for, and nothing else.
We don't train other models on your work
Your files and the images we make for you are not used to train AI models for other brands. Your unreleased collections stay unreleased.
Deleted when you ask
Ask us to delete your files at any time. Close your account and we remove your personal data from our systems.
Protection
How we protect your files
Encrypted in transit and at rest
Files travel to and from us over encrypted connections (HTTPS/TLS), and are stored encrypted at rest by our cloud provider.
Least-privilege access
Only the team members working on your project can open your files, and only for as long as the work needs.
Reputable cloud infrastructure
Your files sit with established cloud providers on hardened, professionally maintained servers, not on machines we run ourselves.
Data handling
From the files you send to deletion
Collection
We collect only what we need to work with you: your contact details, the files you send and basic usage data. Nothing more.
Storage
Your files are stored encrypted with our cloud provider and move over encrypted connections.
Use
We use your data to make and deliver your work and to improve our service. We don't sell personal data, and share it only when you ask or the law requires.
Retention & deletion
We keep your files while we work together. When you close your account we remove your personal data, with short delays where backups or the law require it.
Compliance & your rights
Built around privacy principles
We follow data-protection principles that underpin frameworks like the GDPR and CCPA: collect only what's needed, be clear about how it's used, and give you control over your data. For the full detail on what we collect and why, read our Privacy Policy.
- Access the personal data we hold about you
- Get copies of your files and finished work
- Correct inaccurate account information
- Have your files deleted and your account closed
Related
More on how we work
Content safety
The standards every photo and film is checked against before it reaches you.
Our content standardsPrivacy Policy
What we collect, why we collect it, and the choices you have over your data.
Read the policyAbout Kaptured.AI
Who we are: an AI production studio founded in 2025, working with brands worldwide.
Meet the teamQuestions about security?
Found something that looks off, or want to know more about how we handle your data? Reach our team and we'll get back to you.
